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To return or exchange a product please email us the order number with product codes to silverfashion706@gmail.com within 24hrs of receiving the product and we will help you with the process.You can call us on 7447632829 on Monday to Saturday between 12pm -7pm.
Please inform us within 3 days of receipt of order. Before we arrange for your damaged/incorrect product to be returned to us, you are required to send us a Video of unpacking package. Products can be returned within 7 days from the time of receipt of goods at customer’s end, only if goods are found in damaged or defective condition. Refunds will only be made after we have received the shipment in its original packaging.
The items should be unused. The packaging should have the original invoice, packaging and tags in place. Items without tags will not be accepted. There should not be any scratches or deformities on the surface of the product. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. Any jewellery not in its original condition will not be considered eligible for return.
To return your order, please keep the package ready and include the original invoice. Contact our customer care and we will arrange a return shipment for you.Please address all returns to:
For Cancellations please contact the us via contact us link.
Requests received later than 6 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Thank you for visiting and shopping at Saffraige.com Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
| Shipment method | Estimated delivery time | Shipment cost |
|---|---|---|
| Delivery Surface | 3-5 business days | Free |
| Delivery Flight | 2 business days | Rs.30 |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Saffraige.com ships to addresses within the INDIA., Indian Territories, and APO/FPO/DPO addresses.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Saffraige.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Saffraige.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We currently do not ship outside the India
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.